Looking for a way to improve your business’s sales? Consider hiring an answering service, like Voice Link. Spending money to make money might seem counterproductive, but in reality, hiring an answering service is a great way to improve your business’s bottom line. Here are 4 ways an answering service can improve your sales.
4 Ways An Answering Service Can Improve Sales.
- An answering service ensures that your customer service is always outstanding.
Did you know that more than half of Americans have decided not to make a planned purchase with a business due to bad customer service? And, enlisting the help of an answering service to field your calls ensures that your customer service is outstanding 24/7.
Outstanding customer service not only makes a great first impression on any new customers, but it will also keep your current customers happy, which means they will keep buying your products and services. Plus, happy customers can lead to even more customers! When your customers are happy, they are more likely to refer your business to others, which will lead to even more revenue for you.
- Enlisting the help of an answering service means your leads are captured 24/7.
Hiring an answering service to manage your calls means no more missed opportunities because your leads are captured 24/7. Your leads will be captured around the clock so you can follow up in a timely manner.
- An answering service can help you improve your response times.
The quicker you get leads, the quicker you can follow up, which means you have a better chance of closing the sale and turning that lead into a customer. If you wait too long to follow up with a lead, they may end up choosing to give their business to your competitor.
- Hiring an answering service can help improve the efficiency of your employees, including your sales team.
When you allow an answering service, like Voice Link, to manage your calls, you take the stress of covering the phones off of your other employees. This allows your team to focus on their specific jobs, which will really help them to be more efficient. This also goes for your sales team. By allowing your sales team to focus on just closing sales and converting leads into customers, you give them the opportunity to become as efficient as they can.
Voice Link’s Services
Ready to hire an answering service and improve your business’s sales? Voice Link of Columbus, Inc has over 30 years of experience in complete telecommunication solutions, and our answering services can help you improve your business’s bottom line. Find your plan today or give us a call at (800) 262-2799 for a free consultation.