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Did You Know An Answering Service Can Help With Much More Than Answering Calls?
Finding the right answering service can relieve a great deal of time and stress from your work load. Yes, it’s true that answering services will ensure that you never miss a call again—or business opportunity—by promptly answering every call 24 hours a day, 7 days a week. But are you aware that some answering services can…
Does Your Answering Service Offer The “T.E.A.M” Difference?
Not all answering services are the same, that’s for sure. While any call center may claim to have the best services or prices, it’s ultimately the staff and receptionists that determine the caliber of an answering service. At Voice Link of Columbus, Inc., we believe that our company’s greatest asset is our team. We partner…
If Security Is Your Priority, We Have The App For You
Keeping your data safe and eliminating outside access to personally-identifying client or customer information is more important than ever. In today’s age of security concerns, every business needs to maintain privacy for their clients’ personal data. And if your business is in a medical or healthcare related field, protecting patient health information is extremely crucial….
You Can Afford An Answering Service—You Just Need To Know What To Look For
It’s probably happened to all of us at some point. We research a service that we’ve been considering investing in, make a decision about which provider to hire, think we understand the terms and sign the contract, and then the first bill arrives. We wonder why in the world the charge is more than we…
How Much Does Express Messaging Cost?
In the previous five posts, we’ve discussed what express messaging is, why it works for groups of all sorts such as towns and communities, colleges and universities, businesses, and organizations and how it is easy and efficient to use. Express messaging is a mass notification system that’s useful for anyone who needs to reach a…
Voice Link’s CFO JoAnn Fussell Wins Annual ATSI Leadership Award
JoAnn Fussell, CFO and owner of Voice Link of Columbus, Inc., earned the 2017 Learning By Association Award from the Association of TeleServices International (ATSI). Founded in 1942, the Association of TeleServices International (ATSI) represents 350 of the most sophisticated TeleService agencies in the world. The Learning By Association Sharing Award recognizes the many contributions…
