Blog

Call Answering Helps Water & Sewer Companies Keep Services Flowing

It’s easy to take utilities such as water and sewage for granted—until there’s a problem. We rely on these utility companies to keep our water and sewage services going without interruption. However, when there’s a disruption in service, for example from a break in a water or sewer line, customers want answers and fast. Unfortunately,…

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How To Deliver Fast, Seamless And Personalized Customer Service In 2019

We’re at the start of another fresh and shiny new year, with renewed hopes for business growth and success. As we reflect on the past year and what worked or didn’t work, it’s helpful to also look at which trends businesses should anticipate in 2019. Toward that end, Business News Daily compiled a list of…

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Why Small Or Solo Law Practices Must Have Virtual Receptionists In 2019

Trends in the legal industry over the past two years are shining a light on what those in the industry can expect in 2019. One finding that’s clear is that small or solo law practices have been struggling with both productivity and client communications. The 2017 Clio Legal Trends Report revealed that attorneys were interrupted…

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Kick Back Over The Holidays While Virtual Receptionists Cover Your Back

It’s the holiday season once again, and many of us are planning on spending time away from work to be with family and friends. The trick for many business owners like you then becomes how to take time off without leaving customers out in the cold if they need to be in touch, whether because…

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How Virtual Receptionists Help Small Businesses Save Money

Virtual receptionists don’t just save you time, they also save you money. Many small business owners don’t realize that when they’re considering bringing a virtual receptionist to the team because they’re focusing on what it might cost them to actually hire one. However, virtual receptionists actually save small businesses money in many ways. When virtual…

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What You Need To Know Before Hiring A Virtual Receptionist

Running a business in today’s consumer-driven economy takes extra time, attention and dedication in many ways. Customers expect quick answers and excellent customer service around the clock and at every interaction with a business, including on phone calls. For this reason, more businesses are turning to virtual receptionists to handle their calls and other routine…

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