The call center industry has become one of the biggest and fastest-growing industries in the market today. More and more businesses are relying on call center services to help with their processes, services, and even products. According to a study conducted last 2020, there is an estimated $200 billion in current overall call center marketplace revenue and is expected to rise to $407.1 billion this year.

Companies like Voice Link of Columbus, Inc. have been in the middle of this incredible uprising. Founded in 1989, our company has been providing professional telephone messaging services using the state of the art technology. This technology coupled with network alliances provides us with the ability to establish and achieve measurable service levels as well as to adapt to new opportunities.

Today, we’ve been able to work with a lot of companies in the market. Some of them end up writing reviews about our services on Clutch. For those that don’t know, Clutch is an established platform in the heart of Washington, DC, committed to helping small, mid-market, and enterprise businesses identify and connect with the service providers they need to achieve their goals. 

Our latest review was from a healthcare Clinic. They hired our team to help them answer their phone calls and provide remote call center services. We were given the list of their client’s providers, their contact information, and a script to use. Our team is also in charge of reporting messages that were received over the weekends and holidays.

To give you more information about the collaboration, here is the Review the Clinic said about Voice Link of Columbus.

“Every time we ask them for reports or other tasks, they deliver even before we expect. In terms of tools, they use a confidentiality texting system for our patients and phone calls and emails for our communication.”

We are always excited to hear from our clients! This is an incredible opportunity for us to showcase our talent to a broader audience and to let them have a sneak peek of what it is like to work with us. 

Apart from Clutch, you can also catch us on The Manifest as one of the best call center services on their platform. The Manifest is a business blog website that provides incredible agency list resource, B2B news and information, and helpful guides for business owners.

Are you interested in working with us? Contact us today! Our team is here to help.