Blog

Today’s Pace Is Fast—Here’s Why Your Employees Still Deserve A Coffee Break

Each year, analysts at Forbes name ten workplace trends to expect in the current year. Based on hundreds of conversations with executives and workers, national and global surveys, and secondary research from more than 450 different research sources, these trends report on the most influential workplace changes that are most impacting businesses and organizations. One…

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4 Reasons Why Answering Services Are Essential for Property Managers

Whether managing a residential or commercial building, property managers are constantly juggling many tasks. They are the crucial link between the property owner and tenants, managing rental contracts, building maintenance, and property security. The tasks are never-ending, and often must be attended to after typical business hours. Even with an in-house receptionist, it’s simply not…

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Happy Clients Put Their Money Where Their Mouth Is

The phrase “put your money where your mouth is” sure is relevant in today’s world of online reviews and referrals. Consumers of virtually any product or service are more willing than ever to leave positive or negative reviews on sites like Google, Facebook, and Yelp, to name a few. In What Does A Referral Rate…

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How Smartphones Are Driving The New Currency Of Phone Calls

More and more people today are searching for information about businesses by using their hand-held mobile devices, which gives consumers the ability to make a call to any business with just a tap or click. This is dramatically increasing the number of inbound phone calls consumers are placing when they are considering purchasing a product…

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3 Key Tips To Finding The Best Answering Service For Your Business

If you search good-old Google for “best answering service,” the search engine returns about 20,000,000 results. Refine that search to “how to hire the best answering service for my business” and Google narrows the field down to about 902,000 results. So how do you wade through all those options to find the best answering service…

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Need Your Calls Answered During An Emergency Only?

During last year’s hurricane season, our call representatives covered the phones for our clients who were in harm’s way. As soon as a client got the word that they had to evacuate and close down their businesses, they simply notified us to answer their incoming business calls until it was safe for them and their…

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