Blog
Why Funeral Homes Need An Answering Service
Running a funeral home is a delicate line of work, and you and your staff must do everything you can to address the needs of your grieving clients. Voice Link offers funeral answering services for funeral homes, so you can focus on what’s important: helping grieving families say goodbye to their loved ones. Voice Link…
Efficient On-Call Shift Scheduling Helps Your Business and Your Employees
Efficient On-Call Shift Scheduling Helps Your Business and Your Employees For your employees on-call, day or night, the struggle is real when it comes to scheduling mishaps. On-call building maintenance crews are expected to act fast to stop leaks or fix burst pipes. HVAC technicians rely on accurate on-call schedules to assure someone can respond…
Communicating During COVID: How We Can Help
Even with the anticipation of relief from the pandemic, businesses from every vertical—service providers to healthcare practices—are still being affected and cautious. Most have mastered their internal communications through virtual meetings, team messaging platforms, chat, and email while working remotely, but what about your phones? Are incoming customer calls being answered? With live answering services…
Service Providers: 7 Reasons You Should Consider using a Live Answering Service
Not sure if a live phone answering service is right for your HVAC, plumbing, or other service-related company? When the nature of your business requires you and your crew to stay focused on the job at hand, phone calls often go unanswered, which means opportunities—and revenue could be missed. But answering your phone is just…
Save Money and Control Your On-Call – We Will Show You How To Do It!
1:00 EDT March 9, 2021 Assigning who takes your emergency after hours calls is just part of your business. For many, it is a necessary evil and there is often concern on whether the answering service has the update entered correctly and on time. Voice Link of Columbus has a team who manages all On…
Pay-As-You-Go Pricing: Our Most Affordable Plan
Considering an answering service for your business, but aren’t sure if the volume of calls warrants a commitment to a prescribed monthly plan? Small but busy businesses may struggle to answer their incoming calls but think a virtual answering service is out of their budget. A pay-as-you-go pricing model may be the solution. Voice Link’s…