Why You Need On-Call Virtual Phone Answering During The Holidays

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As the holiday season approaches, many businesses see a slowing down period with the opportunity to take a step back and enjoy the season. For other businesses, this time of year is their busiest, with increased customer demands and call volume, making the holidays a stressful balancing act between taking care of business and spending…

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A Breakdown of An Answering Service and Cost

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A common misconception of hiring an answering service to help with your business’s phone calls is that this type of service will break your company’s budget. But, that simply isn’t true.    Let’s take a look at the typical costs of installing and utilizing a phone system for your business and the different kinds of…

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Is Your Janitorial Service Busy? A Local Answering Service Can Help!

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Maybe you never intended for your janitorial service to operate 24/7, but COVID-19 upended many business models, and as the heroes of our economy right now—keeping businesses safe and clean so they can reopen and remain open—you have probably found yourself and your employees working around the clock. Now, more than ever, janitorial service providers…

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On-Call Answering: What It Is And Why You Need It

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Hiring an on-call answering service can really benefit your business. Keep reading to learn what exactly on-call answering entails and why your business should hire an on-call answering service, like Voice Link to field your calls.    What is On Call Answering?   In a nutshell, on-call answering means a professional is answering your business’s…

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Surprising Things a Live Answering Service Can Do

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A phone answering service can do far more than just answer incoming calls when you can’t. Voice Link’s modern live answering services can provide a full range of business solutions for healthcare providers, trade and professional service providers, and industries of all shapes and sizes. But what may surprise you, is Voice Link’s virtual receptionist…

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How Does A Live Answering & Virtual Receptionist Work?

Voice Link - How Does A Live Answering & Virtual Receptionist Work?

  Let’s start first by explaining what a live answering and virtual receptionist service is. Think of it as the next generation of an answering service. Traditionally, a third-party answered the phone and took messages for a provider or a business owner. But with the advances of digital and telecommunications technology like mobile phones, voice…

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Voice Link: The Answering Service for Plumbers

No matter if it is a broken water line or a failed sump pump, when a plumbing emergency happens, your customers need immediate service. Maybe your business is easy to find online, with top-rated reviews & impeccable customer service, but when potential clients try to reach you by phone and go directly to voicemail or…

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9 Signs It’s Time For A Live Phone Answering Service

We get it, times are tough. COVID-19 has hit us all hard and has forced businesses to make significant changes to their operations. If you’re extra busy right now, your employees are working remotely, or you could just use a little help with your phone answering, a 24 hour live answering service, like Voice Link,…

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Pest Control Answering Services Improve Customer Service

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From mosquitoes to spiders to snakes and frogs, we know how busy your pest control service is this summer trying to keep your clients’ homes, businesses, and backyards free of unwanted pests. Whether you are looking for new ways to grow your commercial pest control business, take care of your current residential clients, or increase…

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