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Does Your Telephone Answering Service Meet This Criteria?
Answering services these days make a lot of claims, just like any business that’s trying to sell its services. But not all answering services are alike, and, unfortunately, not all are reputable. Most telephone answering services are good at telling you how good they are, but they’re not able to prove—or disprove—it until you’re weeks…
How Answering Services Help Educational Institutions Excel
The administration and admissions offices at colleges and universities are as busy as the school’s libraries during finals week—but not nearly so quiet. Staff members in these offices field phone calls from students, prospective students, and parents who are seeking information on admissions, courses, or campus tours. Some of these calls can be answered by…
How Lawyers Gain New Clients At “Hello”
When current or potential clients call a law firm, they expect to speak with an attorney or at least someone representing the practice. But without a doubt, lawyers are busy with client meetings and court dates, and answering each and every call just isn’t always possible. So how do the most successful lawyers keep up…
How Colleges Are Using Answering Services To Help Students
It’s that time of year when high school seniors are anxiously waiting for acceptance letters from colleges and universities. Meanwhile, the administrative staff at these colleges are working tirelessly to keep up with the mound of applications. On top of that, their phones are usually ringing off the hook with expectant students or parents calling…
How Outsourcing Calls Can Grow Your Legal Practice
Outsourcing calls is becoming an increasingly popular tool for many competitive business industries, and the legal field is no stranger to the trend. Many legal practices already outsource billing, and now many are also outsourcing their phone calls in order to save time, money, and improve client services overall. It’s no secret that attorney’s offices…
3 Ways A Phone Call Can Break Your Legal Practice
The receptionist answering your phones serves as the first impression of your legal practice, but how often is he or she distracted by other calls, in-office clients, or administrative tasks? If your office is like most practices the answer is all too often, but your practice suffers if each incoming call isn’t handled professionally and…
