answering service

Should you Text (SMS) Physician’s patient information?

Texting to mobile devices has become a concern for many health care leaders. Loss or stolen mobile devices containing unsecured “personal health information (PHI)” has caused numerous reported breaches and enforcement actions in the past few years. Use of mobile devices for texting PHI poses a number of risks. Are you taking the chance of…


How An Answering Service Saved Their Clients Marriage

Pam headed out to CVS pharmacy on a cold January night to pick up her medicine. She arrived at CVS and went inside to get her prescription. Returning to her car Pam realized she had locked her keys in the car. She pulls out her cell phone and tries calling her daughter, but there was…

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