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 Funeral home directors and their staff must be available around the clock. They must also always offer empathy and support while answering questions and helping grieving families make necessary arrangements. Running a funeral home is a delicate business. Hiring a funeral home answering service does not only offer many benefits for funeral home directors.  However,…

With wintry weather conditions moving in, as well as an increase in coronavirus cases across the country, businesses and organizations are considering shutting down to keep employees and customers safe. There’s never been a better time for a live answering service to ensure your business phones aren’t going unanswered. Voice Link’s live 24/7 virtual receptionists…

Great customer service is vital for the success of any business. But, customer service often includes answering phones, which can take a toll on your employees, especially if they are juggling other important tasks. And, when your customer service team becomes overwhelmed by answering phones, your customer service suffers.  But, there is a solution! Hire…

We’re going to answer that question. But, if you’re in the plumbing business, we’re going to need your help.  Plumbing companies understand the need for customer-facing communications solutions.  At Voice Link of Columbus, we have the technology and plumbing answering service solutions that plumbing companies need. We just need you to help us build the…

Are you having trouble deciding between answering service companies? While there may be many answering service companies out there to choose from, answering services are not a one-size-fits-all solution.  So Many Calls, Not Enough Staff Your business is booming, and your phones are ringing off the hook! While this is amazing, the receptionists you’ve hired…

Running your business presents plenty of challenges and rewards. However making sure you are staying on top of everything can be overwhelming. In addition to making service calls and managing your team, the daily administrative chores and tasks also need to be addressed. The main point of contact in your business is probably your phone….