Blog

The Power Of A First Impression

The old saying “your first impression is the last impression” has stuck around for years for good reason. The first impression—whether of a person, a business, a product, or a service—has an incredibly powerful influence on whether the impressions that follow will be negative or positive. The same principle goes for a customer’s first call…

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4 Signs It’s Time To Hire An Answering Service

Whether you run your business on your own or with a staff, ringing phones are a good sign that customers are interested in your product or service. Keeping up with all those calls, however, is a different story. How each call is handled influences what the caller will choose to do next, and most likely…

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Why Phone Calls Matter Now More Than Ever

As businesses plan for growth in 2018, many of them are focusing on optimizing their websites or social media channels. In our day of digital marketing, these strategies make sense, but it’s crucial to not lose sight of how customers’ phone calls are handled. In fact, while many consumers will research online before choosing a…

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How Small Businesses Will Win Big In 2018

As businesses plan for growth in 2018, many of them are focusing on optimizing their websites or social media channels. In our day of digital marketing, these strategies make sense, but it’s crucial to not lose sight of how customers’ phone calls are handled. In fact, while many consumers will research online before choosing a…

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6 Resources For Small Business Owners Considering Hiring An Answering Service

  If you’re like many small business owners you may think you need to answer all calls yourself, or that your business isn’t big enough yet to warrant hiring an answering service. However, both scenarios aren’t true, and in fact, there are many resources and benefits that answering services provide small businesses. Here’s a round-up…

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Not Happy With Your Medical Answering Service? Free eBook Will Help You Find The Right One.

If you work in the healthcare industry you know all too well how important it is to be accessible to patients at any given time of the day or night. Whether patients are calling to refill prescriptions, schedule appointments, ask advice, or because they’re having an urgent health concern, their calls must be answered promptly…

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